Here’s the Media & Marketing version:
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Smarter Systems for a Stronger Media & Marketing Business
We help OTT platforms, publishers, agencies and content businesses unify lead management, campaigns and customer engagement with technology-led solutions built on Zoho.
Sub Verticals We Serve
We work with a wide range of media and marketing sub-verticals, understanding the unique challenges and opportunities of each.
Media
- OTT Platforms
- Publishing Companies
- Broadcasting Organizations
Marketing
- Advertising Agencies
- Digital Marketing Firms
- Brand Management Companies
Entertainment
- Content Platforms
- Media Distribution Organizations
Stop losing leads between channels. Start engaging every customer, everywhere.
Why digitalization is important
Without digitalization, media and marketing organizations face:
| ◆ | Lead leakage |
| 📍 | Campaign tracking limitations |
| ◆ | Subscription management complexity |
| 👥 | Customer support visibility issues |
| 🤝 | Social media engagement monitoring |
What can be achieved through Zoho
| ◆ | Lead Management |
| ◆ | Campaign Management |
| ◆ | Subscription Management |
| 👥 | Omnichannel Customer Engagement |
| ◆ | Social Media Monitoring |
The Value Score layer
Products We Use
| ◆ | CRM |
| ◆ | Campaigns |
| ◆ | Social |
| ◆ | Desk |
and many more
Solutions We Deliver
| ◆ | Lead Management |
| ◆ | Campaign Management |
| ◆ | Subscription Management |
| 👥 | Omnichannel Customer Engagement |
and many more
Outcomes You Get
| 💰 | Cost Saving |
| ◆ | Better Campaign Performance |
| 👥 | Improved Customer Experience |
and many more
How Value Score Improves Effectiveness
Marketing Team
Campaign ROI visibility, automated lead nurturing, and audience segmentation.
Customer Support Team
Ticket management, SLA monitoring, and faster issue resolution.
Leadership Team
Real-time campaign performance dashboards, customer engagement analytics, and accurate revenue forecasting.
Business Outcomes
Cost Saving
Better Campaign Performance
Improved Customer Experience
Increased Customer Retention
Faster Issue Resolution
AI Agents We Serve
Zia AI Agent
Campaign Optimization Agent
Content Planning Agent
Lead Nurturing Agent
Customer Sentiment Agent
Existing Customers
OTT streaming platform
Use Cases and Case Studies
Zee5
| ◆ | Customer engagement across multiple channels |
| ◆ | Subscription visibility |
| ◆ | Escalation management |
| ◆ | Reporting limitations |
| ◆ | Disconnected media & marketing workflows |
| ◆ | Omnichannel Customer Engagement Platform |
| ◆ | CRM |
| ◆ | Social Media Integration |
| ◆ | Customer Support Management |
| ◆ | Zoho CRM |
| ◆ | Unified customer engagement |
| ◆ | Better escalation management |
| ◆ | Improved reporting visibility |
| ◆ | Better customer experience |
| ◆ | Centralized visibility |
Case Studies
Explore how we’ve helped media and marketing businesses achieve real results with Zoho.
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