Case Study : Motwane

Pain Points

About the Company

Motwane, established in 1909, is a leading Indian engineering company providing electrical test & measurement instruments, IoT-enabled monitoring, and smart infrastructure solutions to power, railways, oil & gas, and industrial clients globally.

01

Administrative Complexity

There is a high administrative burden due to the requirement for multiple payroll templates. Additionally, ensuring configuration accuracy without manual intervention during payroll processing remains a challenge.

02

Process Consistency

Ensuring consistency in customer interactions while accommodating the unique needs of each division and promoting effective collaboration remains a challenge.

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01

Zoho CRM

Zoho CRM was implemented to streamline workflow automation and lead management, featuring 25 custom workflows designed through Blueprints to standardize operations.

02

Zoho Analytics

Zoho Analytics was customized to generate complex Daily Sales Reports (DSRs) for effective performance tracking.

Solution

Implementation Overview

We have implemented Zoho CRM to streamline workflow automation and lead management, incorporating 25 custom workflows designed through Blueprints to standardize operations. Zoho Analytics was customized to generate complex Daily Sales Reports (DSRs) for effective performance tracking. A unified system was designed for 75 global users across multiple divisions, enhancing collaboration. This provided a single, streamlined platform for reporting and improved operational efficiency.

Customers Empowered
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Years of experience​
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Bright Minds
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