Case Study : Ketto

Pain Points

About the Company

Ketto, founded in 2012, is an Indian crowdfunding platform enabling individuals, NGOs, and corporates to raise funds for medical emergencies, education, social causes, and community projects by connecting donors and fundraisers online.

01

Complexity

Managing high lead volumes from multiple sources while maintaining clear and effective sales pipeline tracking across numerous fundraisers.

02

Reliability

Seamlessly integrating new solutions with existing databases while ensuring timely customer support aligned with SLA commitments.

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01

Zoho CRM

Zoho CRM has been implemented for workflow automation and lead management, with 25 custom blueprint-driven workflows designed to standardize operations.

02

Zoho Analytics

Zoho Analytics has been customized to generate complex Daily Sales Reports (DSR) for effective performance tracking.

Solution

Implementation Overview

We implemented Zoho CRM for workflow automation and lead management, featuring 25 custom blueprint-driven workflows to standardise operations, and customised Zoho Analytics to generate complex Daily Sales Reports (DSR) for performance tracking.

Customers Empowered
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Years of experience​
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Bright Minds
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