A well-established player in the real-estate and community management space, the company oversees facility operations for residential and commercial properties across the country. It manages everything from maintenance and security to housekeeping and community services, supported by a digital platform that handles visitor management, billing, and various resident activities.
Most of their work ran on Excel and manual entries, which slowed the team down and created errors they couldn’t always catch.
There was no proper way to monitor performance, making it hard for managers to see what was happening on the ground and fix issues quickly.
Lead information wasn’t updated in real time, so the business development team often worked with incomplete data and missed timely follow-ups.
We set up Zoho CRM to centralize every lead, automate follow-ups, and give the team a clear sales pipeline built for real estate.
With ZOHO Analytics and Creator, leadership got real-time dashboards, automated updates, and smooth data flow into SAP giving them full visibility without manual effort.
Zoho Projects helped them track activities, tasks, and day-to-day operations in a structured, accountable way.
Facing a challenge and think tech can solve it ? book a meeting with our Solution Finder to find the right solution for you
To address the sales and customer management challenges, Value Score Business Solutions implemented a tailored ZOHO CRM solution along with ZOHO Projects, ZOHO Creator and Analytics and ZOHO integrated with SAP.
It will only take a minute
115, Sanjay Mittal 2, Andheri - Kurla Rd, Mittal Industrial Estate, Marol, Andheri East, Mumbai, Maharashtra 400059 sales@value-score.co.in
115, Sanjay Mittal 2, Andheri - Kurla Rd, Mittal Industrial Estate, Marol, Andheri East, Mumbai, Maharashtra 400059 sales@value-score.co.in